Scott Hanselman recently upgraded to FiOS, and reports that the FiOS availability checking on Verizon.com is not dependable. To find out if FiOS is available in your area, you should call up Verizon and talk to a human being.
“TIP: A Verizon Employee confirmed to me that the online database and an internal database of “Is FIOs available in my neighborhood” is NOT in sync. Be sure to call and ask them if it’s available where you are. My house was not available when checking online, but WAS available when I called and talked to a human.”
I’ve been waiting for FiOS too, so I’ll be giving them a call soon. I’m stuck with Time Warner’s Cable and Road Runner Internet service at the moment, which are both atrocious. Their HD television stations are spotty and pixelated with scrambled audio, and their Internet service is a yawn. During one service interruption, a Time Warner rep blamed the downtime on my use of a router, actually telling me that Road Runner “is not compatible with routers”, and I could only plug directly into the cable modem. That sealed the FiOS deal for me, right then and there! I’d say “maybe it’s just my service area”, but I live in New York City. If your cable/broadband service is spotty in New York, you’ve got some serious priority issues.
