http://www.ofzenandcomputing.com/zanswers/807 Clear Answers to Common Computing Questions Wed, 15 Oct 2008 00:37:30 -0700 http://wordpress.org/?v=2.8.4 hourly 1 http://www.ofzenandcomputing.com/zanswers/807/comment-page-1#comment-2121 Of Zen and Computing Sat, 22 Sep 2007 01:31:21 +0000 http://www.ofzenandcomputing.com/zanswers/807#comment-2121 That's quite unfortunate, GCostigan. Usually the way you let a company know they need to change their method of doing business is to hit them in the wallet - just as you're doing - but it seems like Palm's plummeting charts haven't dropped low enough to hit their executives in the head yet. For their sake, I hope they get the picture sooner rather than later. That’s quite unfortunate, GCostigan. Usually the way you let a company know they need to change their method of doing business is to hit them in the wallet – just as you’re doing – but it seems like Palm’s plummeting charts haven’t dropped low enough to hit their executives in the head yet. For their sake, I hope they get the picture sooner rather than later.

]]> http://www.ofzenandcomputing.com/zanswers/807/comment-page-1#comment-2112 GCostigan Fri, 21 Sep 2007 15:51:39 +0000 http://www.ofzenandcomputing.com/zanswers/807#comment-2112 90 days? They dont want to talk to you after 14 days. I bought my son a Palm and its screen cracked while he was entering homework assignments at school. I called Palm, they told me to take it back to the store I purchased it from; the store said it's defective and it should go back to Palm. I told Palm what the store told me, and they said, in so many words, oh well you're out of luck. I'm not happy and I'm getting the local consumer watchdog agency involved. Meantime, when the contarct expires next month, I'm going to have my employees switch their Treos to BlackBerrys, and let my vendor know why. 90 days? They dont want to talk to you after 14 days. I bought my son a Palm and its screen cracked while he was entering homework assignments at school. I called Palm, they told me to take it back to the store I purchased it from; the store said it’s defective and it should go back to Palm. I told Palm what the store told me, and they said, in so many words, oh well you’re out of luck. I’m not happy and I’m getting the local consumer watchdog agency involved. Meantime, when the contarct expires next month, I’m going to have my employees switch their Treos to BlackBerrys, and let my vendor know why.

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