How to Change Your Age on Roblox After the Chat Verification Update (2026 Guide)

Sunny Kaushik
January 14, 2026
Gaming

If you are here, you are probably staring at a screen that tells you that you cannot chat, play certain games, or use voice chat because your age is set incorrectly. It is an incredibly frustrating situation, especially given Roblox’s recent Chat Verification Update. This update has tightened the screws on age restrictions to ensure safety, but for many of us, it just feels like a lockout.

I have dug deep into the latest policies, analyzed the top guides, and verified the official steps to bring you the most comprehensive guide on fixing your age on Roblox right now. Whether you accidentally set your birth year to 1920 or you are a minor trying to verify your status for voice chat, I have got you covered.

Quick Overview: Your Options at a Glance

Before we dive into the nitty-gritty, here is a quick summary of the paths you can take to correct your age or account status.

Method	Difficulty	Success Rate	Best For	Time Frame
ID Verification	Medium	High (if 13+)	Users 13+ with valid ID	Instant to 24 hours
Parental Account Change	Low	High	Under 13 users	Instant
Contacting Support	Hard	Low	“I made a typo” scenarios	Weeks (or never)
Creating a New Account	Easy	100%	Unfixable birthdates	30+ Minutes

Understanding Roblox’s Chat Verification Update

To fix the problem, we first need to understand why it is happening. Recently, Roblox implemented what the community is calling the “Chat Verification Update.” This isn’t just a random rule change; it is a shift in how the platform handles user privacy and safety compliance, specifically regarding COPPA (Children’s Online Privacy Protection Act).

Under this new framework, your chat capabilities are directly tied to your verified age.

Under 13: Chat is heavily restricted (filtered to a whitelist of safe words).
13+: Standard chat capabilities are enabled.
Verified 13+: Access to voice chat and less restricted text chat.

If your account says you are under 12, but you are actually 16, you are stuck in the “Under 13” filter. If you set your age to under 13 when you made the account, Roblox effectively locks it to prevent adults from circumventing safety filters by pretending to be kids (or vice versa). This is why simply clicking “Edit” in settings doesn’t work anymore.

Looking for more ways to optimize your gaming experience? Check out our guide on how to fix Roblox lag spikes for a smoother gameplay.

Method 1: The Official ID Verification Process (The “Real” Fix)

For the vast majority of users, the only legitimate way to change an age setting that is restricting chat is to prove who you are. Roblox uses a third-party service called Veratad to verify your age against a government-issued ID.

This is the golden ticket. If you successfully complete this, your age will update, and the Chat Verification restrictions will lift.

Prerequisites

Before you start, ensure you have:

A government-issued ID (Passport, Driver’s License, or Resident Card).
A smartphone or a webcam.
You must be at least 13 years old.

Step-by-Step Guide

Log In: Open Roblox on your browser (Chrome/Edge works best) or the PC app. Note that you cannot verify age inside the mobile app experiences easily; start from the website or main app.
Go to Settings: Click the gear icon in the top-right corner.
Navigate to Account Info: In the sidebar, look for the “Account Info” tab.
Verify Age Button: Under your Birthday, you should see a button that says “Verify My Age.”
Start the Process: Click the button. This will redirect you to a pop-up window hosted by Veratad.
Scan Your ID: You will be asked to take a photo of the front and back of your ID.
- Pro Tip: Ensure you are in a well-lit room. Glare on a plastic ID card is the number one reason for rejection. Place the ID on a dark, flat surface.
The Selfie: Next, you will be asked to take a selfie. This matches your face to the photo on the ID.
- Note: Do not use filters or funny faces. Look straight at the camera.
Submit: Click submit. The system scans this in real-time.

Troubleshooting Verification Failures

It is not uncommon to get rejected. Here are the common reasons why:

Glare: If the text on your ID is shiny or obscured by light, the AI cannot read it.
Expired ID: You cannot use an expired driver’s license.
Digital IDs: Some digital state IDs on Apple Wallet or Google Pay work, but a physical card is safer.
Name Mismatch: The name on your Roblox account (if you have one set) should reasonably match your ID, though this is less strict now.

Did you know that hardware affects your verification? If your webcam is low quality, the scan might fail. Read our guide on the best webcams for streaming to ensure your hardware is up to par.

Method 2: Changing Age for Under 13s (Parental Controls)

If you are under 13, or if your account is currently set to under 13, you cannot use the ID verification method described above. However, if you are a child who entered the wrong birthdate by accident (e.g., you are actually 11 but said you were 9), your parent has to fix this.

Roblox does not allow children to change their birthdate on the account settings page intentionally. This is a safety feature to stop kids from aging themselves up to 18+.

The Parental Fix

Log Out: The child must log out of the Roblox account.
Parent Log In: The parent must log into their own account (the one attached as a parent) or go to the Roblox website.
Account Settings: Go to the “Settings” page.
Account Info: If the parent account is linked, they can view the child’s birthdate.
Edit: Click the pencil icon next to the birthdate.
Verify: The parent may need to verify their email or enter their PIN to save the change.

Important: As of March 2026, if the account is set to 13+ already, parents often cannot roll the age back down to under 13. This is to prevent teenagers from being shoved back into restricted chat if they have already experienced the open web.

Method 3: Contacting Roblox Support (The “Hail Mary”)

Many guides will tell you to just email support. Let me be real with you: This rarely works anymore.

Roblox support used to be lenient with “I made a typo” tickets. However, due to the Chat Verification Update, their stance has hardened. If you are asking them to change your age from Under 13 to 13+ without an ID, they will almost always deny you. They view it as a safety compliance issue.

However, if you have a legitimate edge case—like your ID says you are 15, but your account somehow got set to 12, and ID verification is failing—it is worth a try.

How to Phrase the Ticket?

Do not say: “I want to change my age to play adult games.”
Do say: “I am unable to use the ID verification system to correct a birthdate error on my account. My legal date of birth is [Date], but the account shows [Date]. The verification tool rejects my valid ID.”

Go to the Roblox Support page.
Select “Account compromised” or “Age of Birth” (options vary).
Submit the details.
Warning: This can take weeks. If you get a canned response saying “We can’t do this,” do not spam them. You will likely have to wait.

Method 4: The Nuclear Option (New Account)

If you set your age to a year that makes you technically unborn (like 2025 when it’s 2026), or if the account is permanently locked out of verification due to mismatched data, your best option might be to start over.

I know this hurts. You lose your Robux, your avatar items, and your game progress. However, an account with a birthdate that cannot be verified is effectively useless for modern Roblox features.

Transitioning Tips

Friend List: Screenshot your friend list or memorize top usernames so you can re-add them.
Groups: Write down the names of groups you were in.
Creation: If you are a developer, try to migrate assets. If you are a player, just focus on getting the new account set up correctly immediately.

Why Can’t I Just Click “Edit”? The Technical Reason

You might be wondering why Roblox doesn’t just add an “Edit Date of Birth” button in the settings menu.

The reason lies in Metadata and Trust.
Roblox assigns a “Trust Level” to every account. This Trust Level dictates what servers you can join, what chat you see, and how you are filtered. When you create an account, that initial birthdate locks the Trust Level.

If Roblox allowed a simple click-to-change feature, predatory users could constantly toggle their age to infiltrate child-only servers or toggle out of restrictions whenever they got banned. By requiring ID verification, they anchor the digital identity to a real-world legal identity. It is inconvenient for honest users, but it is the price of the platform’s safety architecture.

Chat Verification Features Unlocked by Age

Why go through all this trouble? Because changing your age unlocks the “real” Roblox. Here is what you are missing if you are stuck in the wrong age bracket:

1. Spatial Voice Chat

This is the big one. You must be 13+ AND ID Verified to use voice chat. If your account says you are 12, you could have the best ID in the world, and you still won’t get it until you wait a year (or contact support to correct a typo).

2. 17+ Experiences

Roblox recently introduced experiences rated for users aged 17 and up. These contain more intense violence, horror themes, and romantic themes. Even if you are 25, if your account says 15, you are barred from these games entirely.

3. Unfiltered Chat

Standard accounts have a strict filter that censors numbers, uncommon words, and anything slightly “offensive.” Verified 17+ accounts have significantly looser filters, allowing for more normal conversation without half your sentence turning into hashtags (###).

To enjoy these features, you also need a stable connection. If you are getting disconnected during voice chat, check out our guide on fixing Roblox connection errors.

Common Mistakes to Avoid In 2026

While trying to fix your age, it is easy to make things worse. Here are the pitfalls I see people fall into constantly.

1. Buying “Age Verified” Accounts

Do not buy accounts off eBay or Twitter claiming to be “Age Verified” or “ID Verified.”

The Scam: They will take your money and give you a hacked account. The original owner will recover it via email support in a week.
The Ban: Roblox IP bans for trading accounts. You could lose access to your main account just by associating with a traded account.

2. Using Parents’ IDs (If You Are Underage)

If you are actually 12 years old, do not scan your mom’s or dad’s ID to try to get voice chat.

Roblox checks the selfie. If the 30-year-old ID doesn’t match the 12-year-old holding the phone, you will be banned for fraud.
It is a violation of Terms of Service to falsify your age.

3. Using VPNs During Verification

If you live in a country supported by Roblox verification but turn on a VPN to a different country (e.g., using a US VPN while in the UK), the ID check might fail because the region data conflicts. Turn off your VPN before verifying.

Advanced Troubleshooting: “Verify My Age” Button Missing

A common issue I see in forums is: “I want to verify, but the button is missing!”

If you don’t see the “Verify My Age” button, check these three things:

Age Already Verified: You might actually already be verified! Check your settings to see if it says “Verified” next to your name. If it does, but chat is still restricted, it might be a moderation issue, not an age issue.
Region Restrictions: Roblox Age Verification is not available in every country yet. If you are in a region where Veratad (their partner) does not operate, the button simply won’t appear. You may have to wait for a rollout or travel.
Account Age: Very new accounts (created less than 30 days ago) sometimes have the button hidden to prevent bot farms from mass-verified accounts. If your account is brand new, play legitimately for a few weeks and check back.

Future-Proofing Your Account

Once you get your age sorted out, you want to make sure you never have to deal with this headache again.

Write it Down: Store your account details (email, password, birthdate used) in a secure password manager like LastPass or Bitwarden.
Link Email: Ensure your parent’s email (if under 13) or your personal email is verified. This is your lifeline if you get hacked.
Enable 2FA: Turn on two-factor authentication. It builds “Trust” on your account and makes it less likely support will flag you for suspicious activity.

FAQ’s

I accidentally set my age to under 13, but I am over 18. How do I fix this?

You must use the ID Verification method. Go to Settings > Account Info > Verify My Age. Roblox requires a government ID to prove you are an adult to lift the restrictions. There is currently no way to do this without ID.

Can my parents change my age if I am over 13?

No. Once an account is set as 13+, parental controls are disabled. If you are over 13 and entered the wrong birthdate, you cannot use the parental control fix. You must verify your ID or contact support, though support often rejects these requests.

Why does it say my ID is rejected for “Blurry” or “Glare” when it looks clear to me?

The automated AI scanner is very sensitive and can detect reflections that human eyes often ignore. Try taking the photo outside in natural daylight (but not direct sunlight) or use a diffused lamp. Make sure the flash is turned off.

Does changing my age on Roblox change it for other games?

No. Your Roblox age is universal across the entire platform. If you verify your age, it applies to all experiences (games) you play on Roblox.

Is it safe to upload my ID to Roblox?

Yes. Roblox uses Veratad, a reputable identity verification company. They state that they do not store your ID image permanently and only use it to verify the required data point before discarding the image. As with any online upload, proceed only if you are comfortable with the privacy policy.

What if I don’t have a government ID?

If you are a teenager without a license or passport, you are unfortunately stuck. Roblox does not accept birth certificates, library cards, or school IDs. You will need to wait until you have a valid government-issued ID or, in some regions, use a supported digital identity card through your phone’s native wallet app (availability varies).

Will this update again in 2026?

Roblox is constantly updating its safety measures. While there is no confirmed roadmap for late 2026, the trend is clearly moving toward more verification, not less. It is highly likely that additional features will be gated behind ID verification in the future.

Conclusion

The Chat Verification Update has made Roblox safer, but it has definitely made account management more rigid for the average user. If you are stuck with the wrong age, the path forward is clear: Verify your ID. It is the only consistent, reliable method provided by Roblox to update your age and unlock chat features in March 2026.

Don’t waste your time with generators, hacks, or buying accounts—those are short roads to a permanent ban. Follow the official steps, ensure your lighting is good for that scan, and you’ll be chatting with friends in no time.